When you sign up for more information, request a free trial, join a subscription plan or purchase a product from Laughingbird, you give us requested information voluntarily through a form on our site.

This information may include: First & Last Name, Company Name, e-mail address, billing address, web site address, and payment/credit card information. This information is a necessary part of completing your order and will not be sold or rented to any third party. Furthermore, all data collected on our secure product order forms will be encrypted for your security and privacy using Secure Socket Layer (SSL) technology.

If you send us a question or comment for the purposes of customer support, or sign up for a trial software download, product purchase, product update, or to receive any additional information, at any Laughingbird owned site, you are providing your name and email address. After providing this information, you will receive follow-up e-mails from Laughingbird to inform you of account status, product features, upgrades, promotions, articles and tutorials. We have a legitimate interest in using your information in order to make our relationship with you relevant and interesting.

Additionally, Laughingbird may send a “cookie” to your computer. This information is collected to identify your account with the source of advertising that brought you to the site and to provide user analytics data.

If you have an account with Laughingbird, you may edit information in your account at any time by signing in with the email provided and your chosen, private password.

You also have choices available to you through the device or software you use to access your account and/or software. For example, the browser you use lets you control cookies or other types of local data storage. Please see the information provided by your device or software provider.

We share your information with Third-party companies or individuals that we employ to process information on our behalf based on our instructions and in compliance with this Privacy Policy. For example, we share payment card information with the payment companies we use to store your payment information.

We also share data with our email provider the company that holds our customer account information. Some information we acquire may be collected by third-party providers on our behalf. Each of these providers is responsible to maintain and uphold their own privacy policy.

We may also share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or Laughingbird; or to detect, prevent, or otherwise address fraud, security or technical issues.

We may also share with our wholly-owned subsidiaries and affiliates. If we were to engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy, we would share your information with a party involved in such a process (for example, a potential purchaser).

We keep your information only so long as we need it to provide account information and access to your purchased software and to fulfill the purposes described in this policy.

You may withdraw consent at anytime.

If at any time you wish to be removed from any of the customer lists, you may remove yourself from getting further email by clicking on the “unsubscribe” link at the bottom of any email you’ve received. Or you may request to be removed by contacting us through the Laughingbird online support center at: https://www.laughingbirdsoftware.com/help-and-support/.

If at any time you wish to review, change or update any personal information provided to us, simply e-mail us! To better protect the security and integrity of your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

If you wish to have your account completed deleted, please understand that you will no longer have access to your account and may no longer have access to any templates you have saved or to the software you have purchased. However, if you decide to have your account deleted, you must contact us through the Laughingbird online support center.

We may change this policy from time to time and if we do, we’ll post any changes on this page. If you continue to use Laughingbird after those changes are in effect, you agree to the new policy. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.

All Testimonials that appear on Laughingbird web sites have given permission to be included. Information that is presented to us will not be posted unless permission is granted.

Laughingbird is a worldwide service. By using Laughingbird, you authorize us to transfer and store your information outside your home country, including in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country.

The best way to get in touch is through the Laughingbird online support center at https://www.laughingbirdsoftware.com/support